bije baji Privacy Policy

1 Introduction and Applicability

bije baji is an online betting and casino platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use bije baji's website, mobile application, or any other service, how we use that information, and how we keep it secure.

By registering on our platform or starting to use our services, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.

This Policy applies to all individuals residing in Bangladesh who use bije baji services. We always strive to maintain transparency in how we handle personal information.

2 Data Collection

bije baji collects user information at various stages. The types of information collected are described below by category:

2.1 Information Collected Directly from You

When you open an account on bije baji, make a deposit, or contact our support team, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• National ID card or passport number (where identity verification applies)
• User-chosen username and password

2.2 Automatically Collected Information

When you browse our platform, certain information is recorded automatically:

• IP address and device identifier
• Browser type and operating system
• Date and time of access to the platform
• List of pages viewed and session duration
• The source through which the site was accessed

2.3 Transaction-Related Information

Records of all your deposit (minimum ৳500), withdrawal (minimum ৳800), and betting activities are stored in our system. This information is used for account management and dispute resolution.

3 Purpose of Data Use

bije baji uses collected information only for specific and legitimate purposes. The main purposes are listed below:

• Account creation and management: For registration, login, and account security.
• Service delivery: For betting, casino games, payment processing, and bonus distribution.
• Customer support: To resolve your issues and answer your questions.
• Fraud prevention: To detect and counter unusual activity on accounts.
• Legal compliance: To maintain records of financial transactions and comply with applicable regulations.
• Platform improvement: To analyse user experience and improve service quality.
• Communication: To notify you of important updates, promotions, and security alerts.

4 Data Storage

bije baji stores your information on secure servers. How long information is retained depends on the type of data and applicable legal requirements.

We retain all information while your account is active. Even after an account is closed, records of financial transactions are kept for a specified period in line with legal obligations. Once that period has passed, the information is securely deleted or anonymised.

We follow the principle of data minimisation — meaning only as much information as is needed to provide the service is collected and stored.

5 Sharing Data with Third Parties

bije baji does not sell or rent your information. However, in certain circumstances, information may be shared with selected third parties:

5.1 Payment Processors

Mobile financial service providers such as bKash, Nagad, Rocket, and Upay, as well as banks, receive the information necessary to process your transactions. This information is used solely for completing payments.

5.2 Technology Service Providers

Information may be shared to a limited extent with game software providers, data hosting providers, and cybersecurity service providers. All such organisations are contractually bound to meet our privacy standards.

5.3 Legal Obligations

Specific information may be disclosed when required to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, we will attempt to notify the user unless legally prohibited from doing so.

6 Cookies and Tracking

Cookies and similar tracking technologies are used on the bije baji website and app. Cookies are small text files stored on your device that help improve your browsing experience.

The types of cookies we use:

• Essential cookies: Necessary to keep login sessions active and ensure security.
• Functional cookies: To remember language preferences and account settings.
• Analytics cookies: To analyse user behaviour and improve the service.

You can control or disable cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.

7 Data Security

Protecting your information is one of bije baji's top priorities. We use modern technical and administrative measures to protect your information from unauthorised access, alteration, or disclosure.

Our security measures include:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Password hashing — your password is not stored in any readable form
• Two-factor verification (OTP) — to detect suspicious logins
• Regular security audits and vulnerability assessments
• Internal access controls — only authorised staff can view specific information

Our 24/7 monitoring system remains active to quickly detect any cyberattacks or data breach incidents. If a serious incident occurs, affected users will be notified as quickly as possible.

8 Your Rights

As a bije baji user, you have certain rights over your own information:

8.1 Right to Access

If you want to know what information we hold about you, contact support. We will provide a copy after verification.

8.2 Right to Correction

You can request correction of any inaccurate or outdated information in your profile. Most information can be updated directly from your account settings.

8.3 Right to Deletion

After closing your account, you can request deletion of information that is not required to be kept beyond legal obligations. However, deletion may not be possible during an ongoing investigation or dispute.

8.4 Right to Restrict Processing

In certain circumstances, you may wish to restrict specific uses of your information. We will review such requests and take appropriate action.

To exercise any of the above rights, contact our support team directly via live chat or email. Our Responsible Gaming Policy also covers your rights regarding self-exclusion and setting play limits in detail.

9 Privacy of Minors

bije baji strictly prohibits registration and use of services by anyone under the age of 21. We do not knowingly collect personal information from any person under the age of 21.

Age verification is in place during registration. If it becomes known that a user is under 21, their account will be immediately suspended and all collected information will be deleted.

If anyone wishes to report that a minor's information is held by us, please contact our support team.

10 Policy Changes

bije baji may update this Privacy Policy from time to time. If there are any significant changes, we will notify you in the following ways:

• By publishing a special notice on the website
• By sending a message to your registered email or mobile number
• Through a pop-up alert after login

If you continue using the platform after the new policy takes effect, you will be considered to have accepted the revised policy. If you do not agree with the changes, please contact us to close your account.

The latest effective version of this policy will always be available on this page. The date shown at the top of the page indicates when it was last updated. To learn more about us, visit the About Us page.

11 Contact

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct chat support (in Bengali and English)

Our privacy team will carefully review your request and respond within a reasonable time. If you believe your information is not being handled correctly, please contact us directly first — we will do our best to resolve the issue.